Julie was appointed Chief Executive Officer (CEO) in September 2020. She joined the Society in 2007 to build and develop the award winning e-commerce business and was appointed the Society’s Customer Director in 2012. In May 2016 she was appointed to the Board with responsibility for strategy, marketing, distribution and leading the Society’s transformation programme as Executive Business Sponsor.
She is passionate about the Principality, ensuring it builds on its mutual ethos and values, to build an organisation that is rooted in its communities, its fantastic customer experience and in meeting customer needs. Her role is to ensure that the Society continues to build an organisation that is as relevant in the future as it is today, helping members to prosper in their homes.
Prior to Principality, she held a number of senior roles in sales, marketing and technology, working in leading customer centric businesses including Sainsbury’s, Reckitt Benckiser and HBOS. She was born and educated in Scotland, but Cardiff has been her home since 1999.